SHIPPING RATES
Shipping Rates for Australia
Free Express Shipping on all orders within Australia.
Shipping Rates for New Zealand
Free Shipping on all orders within New Zealand.
Delivery time est 3-4 days from time of shipment
Shipping Rates for the rest of the world
$25AUD flat rate on all orders.
Delivery time est 10 days from time of shipment
YOUR DELIVERY
Do I need to sign on delivery?
No parcels require a signature on delivery, we feel this can be a bit of a pain if you aren't home when they attempt to deliver. Although, if our courier feels that it is not safe to leave your parcel, a calling card will be left for you to pick up at your local post office.
How long does it take for my order to be processed?
Most Motto orders are shipped the same day, or the next business day after your order is placed. Occasionally, we experience high order volumes so sometimes things can take a little longer. In these times, please expect up to a week for your order to be sent (although, we always aim to turn your order around as fast as humanly possible!).
Along the way, we will keep you notified via text or email on its progress!
What Courier do you use?
Motto uses Startrack for all shipments within Australia. Australia Post Interntional service is our preferred courier for all International shipments. All shipments are sent express, and no signature is required on delivery.
What if I'm purchasing Internationally?
If you are an international customer, the Australian local taxes will be deducted from your order at the time of checkout. So you can expect to save 10% of our RRP on your order, in addition to our 10% member discount.
Motto processes all orders in AUD. The receiver will be responsible for any duties and government taxes.
STILL HAVE QUESTIONS?
Call us!
From AU 61 (03) 9445 1288
From NZ (00) 61 (3) 9445 1288
WANT TO EMAIL?
We'd love that!
PREFER A TEXT?
No problem! Text us on:
+61428 432 031