We do understand that there are some die-hard in-store shoppers in the Motto community. But don't stress shopping online is not scary and can be done in a matter of minutes if you know how! What's even better is you can shop from the comfort of your living room, car or if you are super sneaky... you might be able to do it while "working".
How to place an online order - Step by Step
- Click into the category of your choice e.g. Tops, Pants, What's New etc
- Click on picture you like
- To order, click the button that displays your size e.g. 10, 12, 14, 16 or 18
- Click "Add to Bag" (its the bright pink button)
- Repeat steps 1-4 until you are ready to checkout
- In top right corner of the screen, you will see a shopping bag icon, or the words MY BAG. Click on this.
- Then click "VIEW BAG"
- If everything looks good and you are ready to purchase, click CHECKOUT
- Enter your email address and click "CONTINUE AS GUEST"
- Follow prompts to add your details e.g. Name, address etc.
- Choose your payment method
- Click PLACE ORDER to complete!
Want to see more?
**Please turn sound on**
Order was placed using a mobile phone for the purpose of this tutorial - A Desktop computer may look a little different!
If you are still unsure, our customer care team are here to help. You can phone us any time during business hours to place your order, and we will do all the hard work for you!
Monday - Friday 9:00pm to 5:00pm
(03) 9445 1288
Looking for more info? Here's our take on online shopping...
Motto Online offers fast delivery, easy returns, a stylist on hand via live chat - if you need help or recommendations about certain products.
COVID has certainly changed our day to day lives and how we shop for essentials like food and clothes. To make your lives easier we are now offering
- FREE SHIPPING - you can get your Motto fix at no extra cost, while our stores are closed temporarily
- One-on-One Private Sessions at our Motto Head Office in Alphington, tailored to suit your needs. Want to know more? Or book yourself in... Click Here
- Get up close and personal with Motto Designers/Owners Lauren & Faye weekdays at 3pm as they talk through new capsule releases and share all things fashion and style. Tune in LIVE or watch later over on our Motto Facebook Page
We love that our label has given us the opportunity to connect with you all.
Online Returns are so easy – we have a no questions asked policy within 30 days or return to any motto store.
It is a good idea to measure yourself before buying online. Even though most of our range is stretchy, you need to know the basics. All garments have body measurement but not garment measurements. You need to know your height, bust, waist and hips. And when in doubt, just choose your most commonly purchased size, or size up if you are between sizes.
Request to join our Motto VIP Style Files group - this is a community of fellow motto-lovers who share photos of how they style their Motto, share styling tips plus so much more!!